FAQ About Kia Parts

  • What is the difference between OEM and aftermarket parts?
    • Answer: OEM (Original Equipment Manufacturer) parts are made by the vehicle’s manufacturer or a contracted manufacturer following the vehicle’s exact specifications. These parts ensure a perfect fit and maintain the vehicle’s integrity but tend to be more expensive. Aftermarket parts are produced by third-party manufacturers and are often less expensive but might not have the exact specifications as the OEM parts, potentially leading to a less perfect fit. They offer more variety and can sometimes exceed the quality of OEM parts.
  • Does the dealership offer both OEM and aftermarket parts, and can opting for aftermarket parts help save money?
    • Answer: We offer both OEM and aftermarket parts to provide a wide range of options for our customers. Opting for aftermarket parts can indeed be a cost-effective solution as they are generally less expensive than OEM parts. However, it is always recommended to consult our dealership’s parts department to ensure that you choose the best part that meets your budget and needs.
  • Do both OEM and aftermarket parts come with a warranty, and how do the warranties compare?
    • Answer: OEM parts often come with a warranty, typically lasting at least one year, and it’s supported by the vehicle’s manufacturer. Aftermarket parts may also come with a warranty, but the coverage can vary significantly between manufacturers. Some aftermarket parts offer equal to or even more extensive warranties than OEM parts, while others might offer limited or no warranty. It’s essential to inquire about the warranty details for each part at the time of purchase to make an informed decision.
  • Can I order parts directly from the dealership?
    • Answer: Yes, we allow you to order parts directly through our parts department. You can usually order in person, over the phone, or via the dealership’s website.
  • How can I be sure I’m ordering the correct part for my vehicle?
    • Answer: The best way is to provide the dealership with your vehicle’s VIN (Vehicle Identification Number). The VIN allows the parts department to find the exact part suitable for your vehicle.
  • Is it possible to return a part if I ordered the wrong one?
    • Answer: We do have a return policy for parts ordered incorrectly. However, it’s advisable to check the specific return and refund policy of the dealership before making a purchase.
  • Do you offer installation services for the parts purchased?
    • Answer: Yes, we offer installation services at their service department for the parts you purchase, often at an additional cost.
  • Can I bring in my own parts for installation?
    • Answer: No

 

Dealer Info

Phone Numbers:Sales Hours:
  • Mon - Fri9:00 AM - 9:00 PM
  • Sat9:00 AM - 7:00 PM
  • SunClosed
Service Hours:
  • Mon - Fri7:00 AM - 6:00 PM
  • Sat8:00 AM - 4:00 PM
  • SunClosed
Parts Hours:
  • Mon - Fri7:00 AM - 6:00 PM
  • Sat8:00 AM - 4:00 PM
  • SunClosed

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