FAQs About Service-Related Issues On Your Car

How often should I bring my car in for maintenance?
It depends on your car’s usage, but generally, we recommend every 5,000 to 7,500 miles or at least twice a year. Please refer to your owner’s manual for specifics.
Can I schedule my service appointments online for World Kia ?
Yes, we offer an online service scheduling system for your convenience. Simply visit our website to book your appointment.

What’s included in a typical service checkup at World Kia?
A standard checkup includes an oil and filter change, tire rotation, brake check, and a multi-point inspection, among other things.

Do you provide a loaner car if my vehicle needs extended service?
We do offer loaner cars based on availability. It’s always best to check with us in advance if you require one.

Are your technicians certified?
Absolutely. Our technicians are factory-trained and certified to ensure top-notch service for your vehicle.

Do you offer any service specials or discounts?
We regularly have service specials and promotions. You can check our website or get in touch with our service department for the latest offers.

How long is the waiting period for a service appointment?
While it can vary based on demand, we always strive to get your vehicle serviced as quickly as possible. Booking in advance can ensure minimal wait times.

Do you only service cars from your dealership?
No, we service a variety of makes and models, whether they were purchased from us or not.

What kind of parts do you use for repairs?
We use genuine manufacturer parts to ensure the best quality and fit for your vehicle. We can make alternative parts available with your consent.

Do you offer a shuttle service?
Yes, we provide shuttle service for customers who need transportation while their car is being serviced. We can take you to work or home depending on the location and distance.

Is there a warranty on the service or repair work?
Yes, we offer a warranty on our labor and parts. Please consult with our service advisors for specific details.

How do I know if my car has any recalls?
We can check for recalls using your vehicle’s VIN. If there’s an active recall, we’ll inform you and discuss the necessary steps.

Do you have any early or late drop-off options?
Yes, for your convenience, we offer both early bird and late-night drop-off options.

Can I buy extended warranties or service packages?
Absolutely, we offer various extended warranty and service package options to fit your needs.

Do you handle tire sales and alignments?
Yes, we offer tire sales, rotation, balancing, and alignments in our service department.

How do I keep track of my service history?
We maintain a digital record of all your service visits, and you can request a copy at any time. We also report your service to Carfax if you sign up at the dealership.

Can I get reminders for my next service?
Yes, we can set up reminders via email, text, or phone call to keep you updated on your next service date.

How can I provide feedback on my service experience?
Yes, we can set up reminders via email, text, or phone call to keep you updated on your next service date.

Does World Kia offer engine repairs for the known Kia problems?
Yes, we have an engine department that is dedicated to repairing engines and providing you with the highest level of service..

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