FAQs on Buying a New or Used Car

Buying means you pay for the entire cost of the vehicle, whereas leasing means you pay for the depreciation of the vehicle during the time you use it. At the end of a lease, you have the option to buy the vehicle or return it.

Can I take the car for a test drive?

Absolutely, we encourage all our customers to take a test drive to ensure the car suits their needs and preferences.

What is the warranty coverage on this car?

10 years and 100,000 miles for the first owner. We also offer a lifetime powertrain warranty as long as you service your car at our dealership and have the required services performed.

Can I get a vehicle history report for this used car?

Yes, we provide detailed vehicle history reports to help you make an informed decision. Our Carfax report usually shows all repairs and sometimes all maintenance records too.

Are there any dealer fees or something like a dealer fee?

Yes, there might be Documentation fees as allowed by the state and there are possible fees from the state in some cases. We will ensure to detail all the fees associated with your purchase.

Can you explain the features and technology in the car?

Certainly! Our product specialists are here to guide you through all the features and technology available in the car. We can take as much or little time on this before or after your purchase.

Is it possible to trade in my current car?

Yes, we accept trade-ins. We will assess your current car’s condition and market value to provide you with a fair trade-in offer. We are always interested in adding vehicles to our used car department.

Do you offer any discounts or incentives?

We offer various discounts and incentives, which might include manufacturer rebates, seasonal promotions, and discounts for specific groups such as military personnel or recent graduates. We price our new and used cars aggressively all year long.

Are the cars inspected before being sold?

Yes, all our used cars go through a rigorous inspection process to ensure they meet our high standards of quality and safety. We have copies of these reports available if you would like to review.

Can I customize the car with add-ons or accessories?

Absolutely, we offer a variety of add-ons and accessories that can help you personalize your new car to suit your style and needs. Items such as floor mats, door edge guards, sunroofs are very popular.

Is it possible to reserve a car that I am interested in?

Yes, we offer the option to reserve a car for a limited period to give you time to make your decision.

Can I purchase a car online?

Yes, we offer online purchasing options for both new and used cars to facilitate a convenient buying process for our customers. For further details please contact a sales manager.

Do you have cars that are environmentally friendly?

Yes, we offer a range of environmentally friendly options, including hybrids and electric vehicles.

How do I know if a car has been recalled?

We can provide you with information on any recalls that a car has been subjected to and confirm that all recall-related repairs have been completed.

Do new cars come with a full tank of gas?

Yes, new cars are delivered with a full tank of gas as a standard practice at our dealership.

Do you offer roadside assistance?

Yes, our new cars come with complimentary roadside assistance for a specified period. We will provide you with all the necessary details.

How can I maintain the value of my new car?

Regular maintenance, such as timely servicing and using genuine parts, can help maintain your car’s value over time. We recommend servicing your car at our dealership to ensure it gets the best care.

Do you offer home or work test drives?

We do offer home or work test drives for a better and more convenient car buying experience. Please reach out to our team to arrange this.

How do you determine the price of a used car?

We determine the price based on a variety of factors including the car’s age, mileage, condition, and current market value.

What is the benefit of buying a certified pre-owned car?

Buying a certified pre-owned car ensures that the vehicle has passed a rigorous inspection process and meets the manufacturer’s certification standards, often coming with extended warranties.

Are the cars sanitized and cleaned before delivery?

Absolutely, we ensure all cars are thoroughly cleaned and sanitized before delivery for your safety and peace of mind.

Do you offer delivery service for the purchased cars?

Yes, we offer delivery services to make your car buying process as convenient as possible. Please discuss the details with our sales team.

How does the price negotiation work?

We aim to offer competitive pricing from the outset, but we are open to reasonable negotiations to help you get the best deal.

Yes, buying a car at the end of the model year can often mean benefiting from larger discounts as we try to clear out inventory for new models.